Privacy Policy

Last updated: 21 October 2026

Real Federation values the privacy of visitors, enquirers, participants and business contacts. This policy describes the information we may collect, the purposes for which it may be used, circumstances in which it may be shared and choices that may be available to you. Our actual practices should remain consistent with this page and with the notices shown at the point where information is collected.

1. Scope of this policy

This policy applies to personal information submitted through the Real Federation website, registration or enquiry forms, email communications and related services under our control.

It does not automatically govern a third-party website, payment processor, webinar platform, developer, advertising platform or other service that operates under its own privacy terms. Please review the applicable third-party policy when you use those services.

2. Information we may collect

The information collected depends on what you choose to do. We aim to request information relevant to the purpose of the form or service and avoid collecting unnecessary information.

• Contact details such as name, email address, telephone number and city, when you provide them.
• Enquiry and registration details, including the service you are interested in, webinar registration information and messages you send us.
• Transaction or service records needed to respond to a payment, membership or support question. Payment card data should be handled by the payment provider rather than collected by ordinary website forms.
• Technical information such as browser type, device details, referring page, approximate usage information and server logs, where those systems are enabled.
• Communication preferences, consent status and unsubscribe requests where relevant to email delivery.

3. How information is collected

Information may be collected directly when you fill a form, email us, register for an event, request support or otherwise interact with us. Limited technical information may be generated automatically by hosting, security or analytics systems if used.

If a third-party platform supplies registration or campaign information to us, we should use it consistently with the notice and permissions applicable to that collection. We do not intend to obtain or use contact lists that were collected without proper permission.

4. Purposes for which information may be used

We may use personal information for specific and reasonably related business purposes, including to:

• Respond to your enquiry and provide information you requested.
• Register you for a webinar or other service and communicate relevant logistics.
• Provide customer support and maintain service, payment or membership records.
• Send requested service messages and, where permitted, relevant marketing communications.
• Maintain website security, troubleshoot technical problems and improve user experience.
• Manage consent, unsubscribe requests and communication preferences.
• Comply with legal duties, resolve disputes and prevent misuse or fraud.

5. Marketing communications

Where required, we will obtain the relevant consent before sending promotional messages. A person should be able to understand what they are signing up to receive. A request for one webinar or enquiry should not be treated as unlimited permission for unrelated marketing where the applicable rules require separate consent.

Marketing emails should identify the sender, use honest subject lines and provide a working method to opt out. You can request that marketing communications stop by using the unsubscribe mechanism in the message or contacting connect@realfederationhq.com. Service messages may still be sent when appropriate and lawful.

6. Sharing and service providers

We may share the minimum information reasonably needed with providers that help deliver website hosting, forms, registration, email delivery, security, analytics, customer support or payment processing. Such providers should handle information according to the applicable contract and purpose.

We may disclose information where required by applicable law, a lawful request or a need to protect rights, safety or security. Information may also be transferred in connection with a legitimate business reorganisation subject to applicable requirements.

We do not sell personal information as a business practice. We will not share contact details with a developer or other project partner for that party’s unrelated marketing merely because a person visited this website.

7. Cookies, pixels and analytics

The website may use essential technical storage needed for features to work. Analytics, advertising pixels or other optional technologies should only be enabled where there is a legitimate purpose and the required notice or consent has been implemented. If no such tool is enabled, this policy should not be read as a claim that tracking is active.

You may be able to control cookies using browser settings. Blocking essential technologies can affect website functionality. See the Cookie Policy for additional information.

8. Security measures

We take reasonable, proportionate steps to protect information against unauthorised access, accidental loss, misuse or disclosure. Measures may include restricted account access, secure connections, provider controls and sensible retention practices.

No website, transmission method or storage system can be guaranteed completely secure. Please avoid sending passwords, full card details or other highly sensitive information in an ordinary email.

9. Retention of information

We retain information for as long as reasonably necessary for the purpose for which it was collected, to manage an ongoing relationship, maintain required business records, resolve complaints or meet legal obligations. Retention periods may differ by information type.

When information is no longer needed, we aim to delete it, anonymise it or securely dispose of it, subject to lawful recordkeeping and dispute-related needs.

10. Your choices and requests

Depending on applicable law and the circumstances, you may be able to request access to or correction of information, ask for deletion, withdraw consent where processing relies on consent, or raise a complaint. We may need to confirm your identity before responding and may retain some records where legally required.

To make a request, email connect@realfederationhq.com with the subject “Privacy Request”. Please describe the request and use the email address associated with your interaction where practical.

11. Children and age-related matters

Our services are intended for adults exploring professional, educational or business opportunities. We do not knowingly seek to collect children’s personal information in violation of applicable law. If you believe a child has submitted information improperly, contact us so that the matter can be reviewed.

12. Third-party links and services

Links to registration services, project websites, social platforms or other external resources are provided for convenience or to help you complete a requested task. Their data collection, hosting and security practices are controlled by those providers, not by this policy.

13. Updates to this policy

We may update this policy to reflect changes in services, data practices or legal requirements. The revised version will be published on this page with an updated date. Material changes should be communicated where required.

14. Contact about privacy

For questions about this policy or to submit a request, contact connect@realfederationhq.com. Please write “Privacy Request” in the subject line so your message can be routed appropriately.